- Inclusive Software Upgrade
- Enhanced Support Service
- Remote Cover
- Colour Management Service
- Access to Development
Shiraz CoverPlus
As part of CoverPlus you will benefit from
Inclusive Software Upgrades
- All major and minor version upgrades
- Automatic dispatch of upgrades when available
- Regular Service Packs and Patches
Enhanced Support Service
- Priority Support via dedicated email address
- Regular technical news updates including tips and advice
- Priority contact when Service Packs are available
Remote Cover
- New Remote access facility to allow login to user system by support personnel to diagnose/resolve problems
- Quick and fast resolution with no site visit
- Product demo and advice remotely
Colour Management Service
- Provide colour management advice and consultancy
- Remote colour profiling
- Access to complete profile library
Access to Development
- Opportunity for Beta program participation
- Direct input to influence future product development plans
- Early-Bird visibility to new products and releases
A new extended cover offering from Shiraz Software for new and existing Shiraz customers called CoverPlus.
Purchasing this extended cover affords you peace of mind, knowing that your investment will remain fully functional for as long as you are covered under the service agreement. Essential software updates ensure that you have the latest trouble-free code running on your machines.
Purchasing this extended cover affords you peace of mind, knowing that your investment will remain fully functional for as long as you are covered under the service agreement. Essential software updates ensure that you have the latest trouble-free code running on your machines.
CoverPlus extends the standard cover of your product included with the purchase of the product.
| CoverPlus | Standard Cover | |||
| Free Major and Minor Upgrades |  |
(90 days only) |
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| Access to Service Packs & Patches | |
(for current version only) |
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| Support via general support email | |
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| Priority Support via dedicated email | |
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| RemoteCover- Remote access login for Diagnosis/Resolution |
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| Contacted when Service Packs/ Patches available |
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| Regular Email Technical Newsletter | |
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| Colour Management Consultancy | |
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| Remote Profiling | |
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| Access to extended profile library | |
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